Privacy Policy

1. Introduction

Keeoh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

• Name
• Email address
• Shipping address
• Payment information (processed securely through Stripe)
• Order history

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Web browser type
• IP address
• Time zone
• Cookies and similar tracking technologies
• Information about how you interact with our website

3. How We Use Your Information

We use the information we collect to:

• Process your orders and payments
• Communicate with you about your orders
• Send you marketing communications (with your consent)
• Improve our website and customer service
• Detect and prevent fraud
• Comply with legal obligations

4. Sharing Your Information

We may share your information with third parties to help us use your information as described above. We use the following third-party services:

• Stripe: For secure payment processing
• USPS: For shipping rate calculation and delivery
• Email service providers: For order confirmations and updates

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

5. Payment Security

All payment transactions are processed through Stripe, a secure third-party payment processor. We do not store your credit card information on our servers. Stripe maintains PCI-DSS compliance, which ensures that your payment information is handled securely.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep track of items in your shopping cart
• Remember your preferences
• Understand how you use our website
• Improve your browsing experience

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is retained for at least 7 years for tax and accounting purposes.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Object to processing of your information

To exercise these rights, please contact us at [email protected]

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to such transfers.

11. Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

15. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).